01 / Discovery
Discovery
The problem, users, decisions and constraints.
Operational applications
I build tools around the way an operation actually works. The starting point is the decision, data and user responsibility; the endpoint is a solution used in day-to-day work.
01 / Problem
The interface starts with the process.
Decisions, data, roles and exceptions come first. Their arrangement shows what kind of tool the operation needs.
- Procurement
- Procurement decisions, rules, supplier data and responsibility for each next step.
- Field service
- Work orders, resources, documents and the handover of work between roles.
- Aviation
- Qualifications, planning, documentation and operational responsibility.
02 / Delivery
From discovery to launch.
The order of work is part of the solution. Each stage closes a specific decision needed for the next step.
02 / Structure
Data model
Objects, sources, quality rules and responsibility.
03 / Flow
Workflow
States, roles, exceptions and a decision trail.
04 / Operation
Launch
Data preparation, process acceptance and entry into day-to-day work.
03 / Evidence
Selected products.
Three different scopes, shown through their approved product meaning.
Product / 01
czympojade.pl
- Function
- Fleet TCO calculator using the Bielik model to analyse total cost of ownership.
Product / 02
Przypominamy.com
- Function
- Notification platform for organisations.
Product / 03
ProcuraCost
- Function
- Procurement procedure cost calculator.
04 / Fit
Conditions for a good fit.
A useful starting point is a specific process and the people who know its daily flow and exceptions.
- Process owner
- A named person decides on rules and priorities.
- Domain knowledge
- Access to users and the people responsible for process exceptions.
- Source data
- The ability to identify sources, definitions and responsibility for quality.
- Launch responsibility
- An agreed way to accept the process and hand the tool into day-to-day work.
05 / Contact
Start with the process.
Describe the decision, workflow or data that needs structure. That is enough to begin the conversation.
Describe the operational application